Privacy Policy

1. Introduction

At GTQ LLC, doing business as Archived.ink ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document storage service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

We collect information in the following ways:

• Account Information: When you create an account, we collect your name, email address, and payment information.
• Document Metadata: We collect metadata about your documents, such as file names, sizes, and upload dates.
• Usage Information: We collect information about how you use our service, including access times, features used, and storage consumption.
• Device Information: We collect information about the devices you use to access our service, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, such as renewal notifications
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and unauthorized access
• Personalize your experience

4. Document Privacy and Security

We do not access, view, or analyze the content of your documents except in the following limited circumstances:

• When you explicitly request technical support that requires document access
• When required by law or legal process
• When necessary to maintain service integrity (e.g., detecting malware or investigating service disruptions)

All documents are encrypted at rest using SHA-based server-side encryption and protected in transit with TLS.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, and customer service.
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your account information for as long as your account is active. Your documents are retained for the duration of your subscription plan. After your subscription expires, we provide a 30-day grace period to download your documents before they are permanently deleted.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Objecting to our processing of your personal information
• Requesting portability of your personal information
• Withdrawing consent where processing is based on consent

To exercise these rights, please contact us at privacy@archived.ink.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

9. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@archived.ink.

GTQ LLC, doing business as Archived.ink
PO Box 540375
Orlando, FL 32854