FAQs

Here is a clean, structured FAQ (Frequently Asked Questions) page tailored specifically for Archived Ink, covering ordering, local Maseru delivery, sizing, and store policies:

Frequently Asked Questions (FAQs)

1. Orders & Drops

• How do drops work?Our collections are released in limited quantities (“drops”). Once a item or collection sells out, it may not be restocked to preserve the exclusivity of each release.
• Can I modify or cancel my order after placing it?Because we process orders quickly to prepare for fulfillment, changes or cancellations must be requested within 1 hour of placing your order. Contact us immediately with your order number.

2. Sizing & Fit

• How do Archived Ink garments fit?Most of our tops, hoodies, and outerwear feature a signature boxy, relaxed streetwear fit crafted from heavy-weight fabrics.
• How do I pick the right size?If you prefer a true oversized/boxy look, stick to your standard size. If you prefer a more tailored fit, consider sizing down one size. Check individual product pages for detailed garment measurements.

3. Shipping & Delivery

• Where do you deliver?We currently focus on local fulfillment and delivery strictly within Maseru and immediate surrounding areas.
• How long will it take to get my order?Local deliveries typically arrive within 1 to 3 business days after order confirmation. You will receive an update once your order is out for delivery.
• How much does delivery cost?Delivery fees are calculated at checkout based on your specific location within Maseru.

4. Payment Methods

• What payment options do you accept?We accept secure electronic payments and local mobile money solutions during checkout. Cash on delivery is only available for pre-approved local pickups.

5. Returns & Exchanges

• What is your return policy?We accept returns or exchanges on unworn, unwashed items in their original condition with tags attached within 7 days of delivery.
• What if I receive a defective or incorrect item?If there is an issue with your order, please reach out to us within 48 hours of receiving your package with a picture of the issue, and we will arrange a direct replacement or resolution.

6. Contact Us

Have a question that isn’t answered here? Reach out to us:

• Email: Archivedink.info@gmail.com
• Direct Message: @Archived_ink